50+ Years Management Experience.

Over 3 Million Customer Interactions.

And Over 100000 cups of coffee!





Gandalf Services is a full-service customer engagement Centre that provides Inbound, Outbound, Back office and Consulting Services for outsourced environments.

We strive to be a different kind of outsourcing company. We are nimble and passionate about what we do.

Our Mission is to help companies focus on and grow their operations quickly and intelligently by leveraging our efficient and cost effective workforce based in India.

Contact Center

Back Office


Client Testimonials

“We have now been using Gandalf for over one year and in that time we have found them to be a very reliable business partner. Gandalf is a very comprehensive and efficient service provider who answers all of our questions within a very short turn around”

April Hanrahan

Director of Audience & Data Development, Scranton Gillette Communications

“We have worked with Gandalf for some time now and we find them cost efficient, data focused and responsive. The Gandalf team now seems like a seamless extension of our own team. As Coding Ninja crosses more milestones in the education space, we hope to expand further with Gandalf in the future. 

Dhawal Parate

Director-Coding Ninjas

“The team at Gandalf Services has been managing our customer service volume for some time now. Their speed of execution is great and the team is highly professional and adaptable.  They are the partner of choice for us as we continue to expand and scale our businesses”

Vivek Chauhan

Director - Informatico Experts Inc

“I have had the pleasure of working with Gandalf for a number of years and go back the better part of a decade with the ownership/management team. Their attention to detail in relation to the goals and nuances of the markets we serve is an extremely valuable asset. The steady stream of communication with our partnership ensures that there are no surprises on reaching the stated goals. Their pricing is very competitive.”

Jerry Clark

VP Audience Development, Putman Media, Inc.

We Deliver Results


002, Smartworks,
Time Square Building, 3rd Floor, Sushant Lok 1, Block B, Gurgaon, Haryana, India 122009


818, Ferguson Drive,
Milton, Ontario
L9T 6L4