Meet the team

Manshu Singh
CEO

Manshu is a post-graduate with 25+ years of combined experience in customer service, outbound sales, circulation telemarketing in various BPO & telecom operations with companies like IBM Daksh, Bharti Telecom etc. Manshu is a task oriented professional who gets into the details of every operation she manages. As the CEO of IQ Resource, she managed a circulation telemarketing company in India for publishing clients in the US, UK and Asia. She has extensive experience in Talent Sourcing, Training, Project Management and Human Resources.  Besides work she spends time with her family which includes 2 handsome sons! And is passionate about travelling and reading thrillers.

Saakar Bagga 

Co Founder

An Economics major from Delhi University, Saakaar has spent the last 20 years in various challenging assignments in the outsourced world.  He is a numbers driven leader who has seen the business from both the supplier and the client side. He has extensive experience in Operations, Project Management, Training and Quality working with companies like IBM Daksh, Infosys BPO, Tesco and WNS, incubating and scaling some of their larger operations. Saakar spent the last 6 yrs heading the Outsourcing and Vendor Governance divisions of a large IT services provider, which gave him a thorough perspective of the client side and their needs, as the company outsourced and built service arms across the world.  He is passionate about delighting customers and making businesses profitable, while creating a responsible and fun work environment.  When not at work, Saakar spends his time exploring new tunes and unexplored destinations.

Shrutee Dewan
Head – Human Resources & Training

Shrutee has spent more than a decade working for corporates like GE, IBM Daksh, TechMahindra, Sapient among others.  A trainer at heart, Shrutee has spent time in recruitment, employee development and engagement and has a keen sense of the welfare and growth of company staff. She has been a learning specialist for India and APAC region and has trained thousands of participants nationally and internationally on various programs including leadership & coaching culture and change management workshops. Shrutee is a certified NLP (Neuro Linguist  Practitioner)  and besides spending time decorating her home, she is often spotted reading a book under a tree in the winter sun. 

Chiya Singh
Head – Business Development

Chiya has several years of marketing, communication and business development experience in challenging profiles across the education, technology and, events industries and the not-for-profit development sector. She is a creative thinker who has worked in varied setups: start-ups to established, semi-urban to multi-national and multi-cultural, & corporate to non-profit.  Chiya has a deep understanding of audience engagement tools and strategies across the spectrum, from design to implementation. When not at work, Chiya can be found giggling with her daughter watching Peppa Pig or, in more grown up moments, listening to Jazz and reading Gibran, Garcia or other such absorbing writers.