In most companies, a lot of the critical work happens behind the scenes, in the back office. These processes form the basis for the eventual customer and product experience. Our wizards are equipped to manage your back office work; a lot of which can also happen during off hours and holidays, thanks to the India time advantage, therefore increasing efficiency. We work tirelessly with your onshore teams to improve results and use technology to better accuracy and output. Some of the services we provide are:
- Online Research
- Transcription
- Chat/Email support
- Transactional services
- Content Moderation